Privacy Policy

Prince Minerals South Africa ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.princeminerals.co.za or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and industry — provided when you submit a contact or enquiry form.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs — collected automatically through cookies and analytics tools.
• Business Information: Company details and industry sector relevant to your product or supply enquiry.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide product or technical information
• Process supply requests and connect you with the appropriate product specialist
• Improve our website functionality and user experience
• Send relevant communications about our products and services (with your consent)
• Comply with legal obligations and protect our legitimate business interests

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

4. Third-Party Services

We may use third-party services such as Google Analytics to monitor and analyse website traffic. These services may collect information about your use of our website in accordance with their own privacy policies. We do not sell or share your personal information with third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for a period of 24 months unless a longer retention period is required for ongoing business relationships.

7. Your Rights

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent for marketing communications at any time

8. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: